I want to cancel my membership. It keeps trying to withdraw from my card.
Please take the following steps to cancel your account:
- Go to https://app.ankihub.net/.
- Navigate to your settings by clicking
Settingsat the top of the page.
- Click the
Membership Portalbutton (you may need to scroll down to see it).
- You can cancel your subscription from here.
Let us know if you have any other questions.
If you have a moment, we’d love to hear feedback from you. We are working hard to make AnkiHub one of the most valuable resources students can rely on and we need feedback from real users like you to help us achieve that goal! We are currently working on addressing the most important and common feedback we’ve received about the problems our users have encountered with AnkiHub as well as working on improving the overall user experience so that it is a much more smooth, more polished, and accessible experience. AnkiHub is less than one year old and we are just now getting started on addressing the issues that make it seem “rough around the edges,” to make it as pleasant and user-friendly as possible.
Thanks for considering and best of luck with your studies!
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.