Error msg report

Anki 2.1.64 (581f82c5) Python 3.9.15 Qt 6.4.3 PyQt 6.4.0
Platform: Windows-10-10.0.19045
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2024-03-01 09:53:48

Traceback (most recent call last):

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 239, in _send_request_with_retry
response = self._send_request_with_retry_inner(request, stream=stream)

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 289, in wrapped_f
return self(f, *args, **kw)

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 379, in call
do = self.iter(retry_state=retry_state)

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 326, in iter
raise retry_exc from fut.exception()

tenacity.RetryError: RetryError[<Future at 0x205a8f70400 state=finished raised ConnectionError>]

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 245, in _send_request_with_retry
response = last_attempt.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 382, in call
result = fn(*args, **kwargs)

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 260, in _send_request_with_retry_inner
response = session.send(request, stream=stream)

File “requests.sessions”, line 701, in send

File “requests.adapters”, line 565, in send

requests.exceptions.ConnectionError: HTTPSConnectionPool(host=‘ankihub.s3.amazonaws.com’, port=443): Max retries exceeded with url: /deck_assets/ba9c4d46-789d-466a-8f6d-e5ecbfcb530f/2022-137-2.png (Caused by NewConnectionError(‘<urllib3.connection.HTTPSConnection object at 0x00000205B4122820>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed’))

The above exception was the direct cause of the following exception:

Traceback (most recent call last):

File “aqt.taskman”, line 122, in _on_closures_pending

File “aqt.taskman”, line 71, in

File “aqt.operations”, line 249, in wrapped_done

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\gui\media_sync.py”, line 54, in on_failure
raise exception

File “concurrent.futures.thread”, line 58, in run

File “aqt.operations”, line 239, in wrapped_op

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\gui\media_sync.py”, line 58, in
op=lambda _: self._update_deck_media_and_download_missing_media(),

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\gui\media_sync.py”, line 132, in _update_deck_media_and_download_missing_media
self._client.download_media(missing_media_names, ah_did)

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 544, in download_media
future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “concurrent.futures.thread”, line 58, in run

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 549, in _download_media
response = self._send_request(“GET”, API.S3, media_remote_path, stream=True)

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 225, in _send_request
response = self._send_request_with_retry(prepped, stream=stream)

File “C:\Users####\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 247, in _send_request_with_retry
raise AnkiHubRequestException(e) from e

1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host=‘ankihub.s3.amazonaws.com’, port=443): Max retries exceeded with url: /deck_assets/ba9c4d46-789d-466a-8f6d-e5ecbfcb530f/2022-137-2.png (Caused by NewConnectionError(‘<urllib3.connection.HTTPSConnection object at 0x00000205B4122820>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed’))

This should be a temporary connection problem. Let us know if the error persists.