Error

🐛 Bug
1

Before the error happened, I was…
[Replace this text.]

Error message (don't change this) 
Anki 25.02.4 (a5c33ad0)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26100

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "C:\Users\josep\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 101, in sync_with_ankiweb
    new_after_sync()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\josep\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 66, in sync_with_ankihub
    def _after_ankiweb_sync(on_done: Callable[[Future], None]) -> None:

  File "C:\Users\josep\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 580, in get_deck_subscriptions
    downloaded_media_count += 1

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 406 Not Acceptable

Sentry link (for developers)

2

Hello,

Try updating the add-on to see if the error persists.

To do this, go to Tools > Add-ons > Check for Updates in Anki. If an update is available, install it and then restart Anki.

Let me know if the issue continues after updating! :blush:

1 Like
3

where can i find tool

4

keeps saying that i need to reconfirm in website when i use my phone to sync. i go to website they dont ask for reconfirm

5

It’s in Anki’s main screen, in the top-left corner.

image
image925×247 10.8 KB

6
(attachments)

Screenshot_20250430_110643_Samsung Internet.jpg
Screenshot_20250430_110643_Samsung Internet.jpg1080×2640 398 KB

7

I need reverify email confirmation from support team so I can hurry and use this akihub for my exam

8

Can you please share a screenshot of the message?
Since it’s on your phone, it’s probably a message from AnkiWeb, which is Anki’s backup and sync tool, and not related to AnkiHub. You’ll need to confirm it on the AnkiWeb website using your Anki account (not your AnkiHub account, unless you use the same email and password).

If you can share a screenshot, it will make it easier to understand! :blush:

9

problem solved thank you

1 Like
10

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