Error

Before the error happened, I was…
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Error message (don't change this)
Anki 25.07.5 (7172b2d2) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: Windows-11-10.0.26100-SP0

Traceback (most recent call last):

  File "C:\Users\moreo\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "C:\Users\moreo\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\operations\__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "C:\Users\moreo\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "C:\Users\moreo\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 586, in _upload_logs
    raise e

  File "C:\Users\moreo\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 578, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "C:\Users\moreo\AppData\Roaming\Anki2\addons21\1322529746\addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "C:\Users\moreo\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 974, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

Hi,

We are experiencing a temporary server error, and the developers are already working on a solution. Everything should be working again soon!

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