Error

🐛 Bug
1

Before the error happened, I was…
[Replace this text.]

Error message (don't change this) 
Anki 25.02.5 (29192d15)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.3-x86_64-i386-64bit

Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/mac/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 130, in <lambda>
    op=lambda _: _upload_logs_and_data_in_background(key),

  File "/Users/mac/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 158, in _upload_logs_and_data_in_background
    client.upload_logs(

  File "/Users/mac/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 84, in upload_logs
    raise AnkiHubHTTPError(s3_response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 403 Forbidden
<?xml version="1.0" encoding="UTF-8"?>
<Error><Code>AccessDenied</Code><Message>Request has expired</Message><Expires>2026-04-06T07:32:34Z</Expires><ServerTime>2026-04-06T07:34:02Z</ServerTime><RequestId>AX0XX9CE1STQ6BFC</RequestId><HostId>1XJ4cyi87Dw0tDGMN8vZx82rYMhz9AuukooC/8VNnGHVV4SSr/xY0jqdA7QMkTPh9U23Ti4+v64=</HostId></Error>

Sentry link (for developers)

2

Hello,

Please ensure you are on the latest version of Anki. You can download it here: https://apps.ankiweb.net/. After downloading, simply run the downloaded file to update your application.

Additionally, please update the AnkiHub add-on:

  • On your Anki main screen, go to Tools > Add-ons > Check for Updates
  • After the update is complete, please restart Anki.

If you continue to face this error, please try logging out and then logging back into AnkiHub.