I am encountering some error

Anki 25.02 (038d85b1) (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.3.2-arm64-arm-64bit

Traceback (most recent call last):

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 286, in _send_request_with_retry
return send_with_retry()

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/init.py”, line 289, in wrapped_f
return self(f, *args, **kw)

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/init.py”, line 379, in call
do = self.iter(retry_state=retry_state)

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/init.py”, line 326, in iter
raise retry_exc from fut.exception()

tenacity.RetryError: RetryError[<Future at 0x35a3b9580 state=finished raised ReadTimeout>]

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 290, in _send_request_with_retry
response = last_attempt.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/init.py”, line 382, in call
result = fn(*args, **kwargs)

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 281, in send_with_retry
return self.thread_local_session.get().send(

File “requests.sessions”, line 703, in send

File “requests.adapters”, line 713, in send

requests.exceptions.ReadTimeout: HTTPSConnectionPool(host=‘app.ankihub.net’, port=443): Read timed out. (read timeout=5)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/gui/operations/deck_installation.py”, line 173, in _download_and_install_decks_inner
_download_and_install_single_deck(

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/gui/operations/deck_installation.py”, line 202, in _download_and_install_single_deck
notes_data: List[NoteInfo] = AnkiHubClient().download_deck(

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 665, in download_deck
deck_info = self.get_deck_by_id(ah_did)

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 921, in get_deck_by_id
response = self._send_request(

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 243, in _send_request
return self._send_request_with_retry(

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 292, in _send_request_with_retry
raise AnkiHubRequestException(e) from e

1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host=‘app.ankihub.net’, port=443): Read timed out. (read timeout=5)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):

File “aqt.taskman”, line 144, in _on_closures_pending

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py”, line 99, in sync_with_ankiweb
future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py”, line 39, in wrapper
return func(*args, **kwargs)

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py”, line 120, in _on_new_deck_subscriptions_done
future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py”, line 39, in wrapper
return func(*args, **kwargs)

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/gui/operations/deck_installation.py”, line 90, in _on_install_done
import_results: List[AnkiHubImportResult] = future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “concurrent.futures.thread”, line 58, in run

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/gui/operations/deck_installation.py”, line 76, in
task=lambda: _download_and_install_decks_inner(

File “/Users/pate/Library/Application Support/Anki2/addons21/1322529746/gui/operations/deck_installation.py”, line 192, in _download_and_install_decks_inner
raise exceptions[0]

1322529746.gui.exceptions.DeckDownloadAndInstallError: Error while downloading and installing deck bea25743-706a-4bff-a043-efcc0a617121: AnkiHub request exception: HTTPSConnectionPool(host=‘app.ankihub.net’, port=443): Read timed out. (read timeout=5)

Hello,

Can you restart your Anki again and see if the issue persists?

If it does, try using Mobile data or a different Wifi to see if that solves the issue