If you cannot login:
To reset your password, visit this link to reset your password
If you are trying to login to the free AnKing Step Deck course but are receiving an error message. Please note that the course login is different than the one used for AnkiHub
For Ankiweb-related issues, please see this FAQ. AnkiHub is not affiliated with Ankiweb, they are separate services.
If you are trying to create an AnkiHub account but an error message keeps occurring. This is most likely an issue with the username you are trying to use. Usernames must not contain the “@” symbol. Try removing it
If you still cannot login, please contact the support team