Im trying to download anking deck but I keep getting the message that it requires an active membership, and I just made a membership

🙋 Support
1

I keep getting the error message

the action you are trying to perfrom requires an active membership. I have an active membership. please help

2

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

CleanShot 2024-09-29 at 08.56.43@2x
CleanShot 2024-09-29 at 08.56.43@2x2118×1412 423 KB

3

Hello,

Your account should now be active

Let us know if you need anything else!

4

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