Reporting bug error

🐛 Bug
1

Before the error happened, I was…
finishing my cards for the day.

Error message (don't change this) 
Anki 25.09.4 (d52ca669) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-26.5.2-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/daniel/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/taskman.py", line 152, in raise_exception
    raise exception

  File "/Users/daniel/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/taskman.py", line 148, in _on_closures_pending
    closure()
    ~~~~~~~^^

  File "/Users/daniel/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/taskman.py", line 88, in <lambda>
    lambda future: self.run_on_main(lambda: on_done(future))
                                            ~~~~~~~^^^^^^^^

  File "/Users/daniel/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/__init__.py", line 253, in wrapped_done
    self._failure(exception)
    ~~~~~~~~~~~~~^^^^^^^^^^^

  File "/Users/daniel/Library/Application Support/Anki2/addons21/1322529746/gui/reviewer.py", line 453, in on_failure
    raise exception

  File "/Users/daniel/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "/Users/daniel/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "/Users/daniel/Library/Application Support/Anki2/addons21/1322529746/user_state.py", line 174, in <lambda>
    op=lambda _: AnkiHubClient().get_user_details(),
                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^

  File "/Users/daniel/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1286, in get_user_details
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 502 Bad Gateway
<html>
<head><title>502 Bad Gateway</title></head>
<body>
<center><h1>502 Bad Gateway</h1></center>
</body>
</html>

Sentry link (for developers)

2

Hello,

We are experiencing temporary server issues. The developers are already working on a solution, so you don’t need to do anything on your end. Everything should be back to normal soon! We apologize for the inconvenience!

3

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