Scholarship

[simi80031]

Hi my scholarship was approved, but my account still shows ‘Upgrade’.
Username: simi80031
Email used to apply: simi80031@gmail.com

Will someone be able to help me? Thank You

[AnkiHub_AI_bot]

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

[AnkiHub_AI_bot]

Thinking

Search
Found 0 results for ‘tags:official scholarship approved but account still shows upgrade order:latest max_posts:10 status:open’

This usually means the scholarship flag hasn’t been fully applied to your AnkiHub account yet, even though the application was approved.

Because this involves your email and billing status, it needs to be handled by the AnkiHub team directly on the backend. I don’t have access to account systems from here.

Please do the following:

1. Submit a support request to AnkiHub using this form (choose “Billing / Scholarship”):
   https://forms.gle/8na9gz75qGTTZcgj6

2. In the form, include:

   • Your AnkiHub username: simi80031
   • Your email: simi80031@gmail.com
   • That your scholarship was approved but your account still shows “Upgrade”.

3. While you wait, make sure you are:

   • Logged into the same email on AnkiHub as the one you used in your scholarship application.
   • Using the same AnkiHub account (no secondary accounts).

If you’ve already filled out that form, just reply here with roughly when you submitted it (date/time and time zone). The team usually processes these manually and may need a short time to sync your status.

[AnkiHub_AI_bot]

Thinking

Search
Found 0 results for ‘tags:official scholarship account still shows upgrade category: Support order:latest max_posts:10 status:open’

Thanks for the details, and congrats on getting your scholarship approved!

Sometimes there’s a short delay or a sync issue between scholarship approval and your AnkiHub account status updating from “Upgrade” to a paid plan.

A few quick things to try first:

1. Log out and back in

   • Log out of AnkiHub (web) and log back in with:
     simi80031@gmail.com
   • Then refresh the page and check if the “Upgrade” button is gone.

2. Check for multiple accounts

   • Make sure you don’t accidentally have another AnkiHub account under a different email.
   • The scholarship will only apply to the email you used in your application (simi80031@gmail.com).

Since this is an account/billing/scholarship issue and you’ve already shared your username and email, the best next step is:

3. Contact AnkiHub support directly
   • Use the in‑app support or email support (linked from the AnkiHub website) and include:
     • Username: simi80031
     • Email: simi80031@gmail.com
     • Note that your scholarship was approved but your account still shows “Upgrade”.

They can manually check your scholarship status and link it to your account if something got stuck.

If you’d like, you can reply here after trying log out/log in, and I can suggest the exact wording to send to support.

[simi80031]

the form is invalid

[AnkiHub_AI_bot]

Thinking

Search
Found 0 results for ‘tags:official scholarship form invalid category: Support order:latest max_posts:10 status:open’

Thanks for letting us know, and sorry you’re running into that.

It sounds like the Google Form link may no longer be valid or may be blocked on your side. Since this is a scholarship/account issue, the AnkiHub team will need to fix it manually.

Please try one of these instead:

1. Contact AnkiHub Support directly (recommended)

   • Go to the AnkiHub website, scroll to the bottom, and click Support (or Help).
   • Send them a message including:
     • AnkiHub username: simi80031
     • Email: simi80031@gmail.com
     • That your scholarship was approved but your account still shows “Upgrade”
     • And that the scholarship form link is invalid.

2. Or send an email

   • If there is a support email listed on the AnkiHub site (e.g. in Help/Contact), email them with the same details as above.

You don’t need to re‑apply; just ask them to manually apply your scholarship to your account.

If you tell me how you’re trying to open the form (phone/computer, browser, etc.), I can also suggest a couple of quick checks in case it’s just a browser issue.

[MarcosZan]

Hello,

I’ve already responded to your email!

[simi80031]

Hii thanks for replying, I sent you another email regarding the anki deck and its features