Sync failure but no way to confirm email

I have been trying for days to sync from my phone app to ankihub but it refuses to allow me to because it claims I need to log into ankihub to confirm my email. I have been logged into ankihub all day and there is no way to confirm the email.

Error message (don't change this)
Anki 24.04.1 (ccd9ca1a)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-13.2.1-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "/Users/nathantsai/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/nathantsai/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/nathantsai/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 118, in _on_sync_done
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "concurrent.futures.thread", line 58, in run

  File "/Users/nathantsai/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 110, in <lambda>
    task=lambda: ah_deck_updater.update_decks_and_media(to_sync_ah_dids),

  File "/Users/nathantsai/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 65, in update_decks_and_media
    if start_media_sync:

  File "/Users/nathantsai/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 95, in _update_decks
    Returns True if the update was successful, False if the user cancelled it."""

  File "/Users/nathantsai/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 88, in _update_decks
    if self._handle_exception(e, ah_did):

  File "/Users/nathantsai/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 111, in _update_single_deck
    def _update_deck_config(self, ankihub_did: uuid.UUID) -> None:

  File "/Users/nathantsai/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 163, in fetch_and_apply_pending_notes_actions_for_deck
    LOGGER.info(

  File "/Users/nathantsai/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 888, in get_pending_notes_actions_for_deck
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

Hello,

You cannot sync AnkiHub from your phone. The prompt you are receiving is most likely regarding Ankiweb, not AnkiHub (correct me if I’m wrong)

See this to fix the issue if your email needs to be confirmed: "Syncing failed, because your email address needs to be (re)confirmed. Please visit ankiweb.net, and log in as ___ to proceed"