can anyone help with this?
thank you
Error message (don't change this)
Anki 23.12.1 (1a1d4d54) (ao)
Python 3.9.15 Qt 6.6.1 PyQt 6.6.1
Platform: Windows-10-10.0.18362
Traceback (most recent call last):
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 238, in _send_request_with_retry
response = self._send_request_with_retry_inner(request, stream=stream)
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 289, in wrapped_f
return self(f, *args, **kw)
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 379, in __call__
do = self.iter(retry_state=retry_state)
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 326, in iter
raise retry_exc from fut.exception()
tenacity.RetryError: RetryError[<Future at 0x286d90a6e80 state=finished raised ConnectionError>]
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 244, in _send_request_with_retry
response = last_attempt.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 382, in __call__
result = fn(*args, **kwargs)
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 259, in _send_request_with_retry_inner
response = session.send(request, stream=stream)
File "requests.sessions", line 703, in send
File "requests.adapters", line 519, in send
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='ankihub.s3.amazonaws.com', port=443): Max retries exceeded with url: /deck_assets/e77aedfe-a636-40e2-8169-2fce2673187e/c42266087b95151f8ab60a10fd25b641.jpg (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x00000286D90A97F0>: Failed to resolve 'ankihub.s3.amazonaws.com' ([Errno 11001] getaddrinfo failed)"))
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "aqt.taskman", line 142, in _on_closures_pending
File "aqt.taskman", line 86, in <lambda>
File "aqt.operations", line 252, in wrapped_done
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\gui\media_sync.py", line 53, in on_failure
raise exception
File "concurrent.futures.thread", line 58, in run
File "aqt.operations", line 242, in wrapped_op
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\gui\media_sync.py", line 57, in <lambda>
op=lambda _: self._update_deck_media_and_download_missing_media(),
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\gui\media_sync.py", line 129, in _update_deck_media_and_download_missing_media
self._client.download_media(missing_media_names, ah_did)
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 543, in download_media
future.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "concurrent.futures.thread", line 58, in run
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 548, in _download_media
response = self._send_request("GET", API.S3, media_remote_path, stream=True)
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 224, in _send_request
response = self._send_request_with_retry(prepped, stream=stream)
File "C:\Users\oslayeh\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 246, in _send_request_with_retry
raise AnkiHubRequestException(e) from e
1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='ankihub.s3.amazonaws.com', port=443): Max retries exceeded with url: /deck_assets/e77aedfe-a636-40e2-8169-2fce2673187e/c42266087b95151f8ab60a10fd25b641.jpg (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x00000286D90A97F0>: Failed to resolve 'ankihub.s3.amazonaws.com' ([Errno 11001] getaddrinfo failed)"))