@mochibunny Whatās your operating system? Can you go to Help > About, click Copy Debug Info and paste the text here?
@Divi_filius Do you have any trouble accessing https://app.ankihub.net/ on Microsoft Edge? Is the lock icon in the address bar saying something other than āConnection is secureā?
I noticed you have an older version of Windows 10. If you can, I recommend installing the latest Windows updates and see if that fixes the issue.