Trying to sync ankihub with my anki account

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)
Anki 24.06.3 (d678e393)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.22631

Traceback (most recent call last):

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py", line 168, in _download_and_install_decks_inner
    _download_and_install_single_deck(

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py", line 197, in _download_and_install_single_deck
    notes_data: List[NoteInfo] = AnkiHubClient().download_deck(

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 661, in download_deck
    s3_response_content = self._download_with_progress_cb(

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 691, in _download_with_progress_cb
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 403 Forbidden


The above exception was the direct cause of the following exception:


Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 96, in _on_new_deck_subscriptions_done
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py", line 85, in _on_install_done
    import_results: List[AnkiHubImportResult] = future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "concurrent.futures.thread", line 58, in run

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py", line 71, in <lambda>
    task=lambda: _download_and_install_decks_inner(

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py", line 187, in _download_and_install_decks_inner
    raise exceptions[0]

1322529746.gui.exceptions.DeckDownloadAndInstallError: Error while downloading and installing deck e77aedfe-a636-40e2-8169-2fce2673187e: AnkiHub request error: 403 Forbidden

Sentry link (for developers)

they are telling : oh no! An AnkiHub add-on errors has occured

@haifa_abosaada I have the same problem… will let you know if resolves

Hi everyone, are you still experiencing this issue?