Unable to sync deck

I keep on getting this error, it says it is an error with the AnKing add-on

Error:

Anki 23.12.1 (1a1d4d54) (ao)
Python 3.9.15 Qt 6.5.3 PyQt 6.5.3
Platform: macOS-14.1.1-arm64-arm-64bit

Traceback (most recent call last):

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 255, in _send_request_with_retry
response = self._send_request_with_retry_inner(

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/init.py”, line 289, in wrapped_f
return self(f, *args, **kw)

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/init.py”, line 379, in call
do = self.iter(retry_state=retry_state)

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/init.py”, line 326, in iter
raise retry_exc from fut.exception()

tenacity.RetryError: RetryError[<Future at 0x12f09f490 state=finished raised ConnectionError>]

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 263, in _send_request_with_retry
response = last_attempt.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/init.py”, line 382, in call
result = fn(*args, **kwargs)

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 276, in _send_request_with_retry_inner
return self.thread_local_session.get().send(

File “requests.sessions”, line 703, in send

File “requests.adapters”, line 519, in send

requests.exceptions.ConnectionError: HTTPSConnectionPool(host=‘app.ankihub.net’, port=443): Max retries exceeded with url: /api/decks/subscriptions/ (Caused by NameResolutionError(“<urllib3.connection.HTTPSConnection object at 0x12f10b6d0>: Failed to resolve ‘app.ankihub.net’ ([Errno 8] nodename nor servname provided, or not known)”))

The above exception was the direct cause of the following exception:

Traceback (most recent call last):

File “aqt.taskman”, line 142, in _on_closures_pending

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py”, line 99, in sync_with_ankiweb
future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py”, line 39, in wrapper
return func(*args, **kwargs)

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py”, line 75, in _sync_with_ankihub_inner
subscribed_decks = client.get_deck_subscriptions()

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 612, in get_deck_subscriptions
response = self._send_request(“GET”, API.ANKIHUB, “/decks/subscriptions/”)

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 237, in _send_request
response = self._send_request_with_retry(

File “/Users/emilymcao/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 265, in _send_request_with_retry
raise AnkiHubRequestException(e) from e

1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host=‘app.ankihub.net’, port=443): Max retries exceeded with url: /api/decks/subscriptions/ (Caused by NameResolutionError(“<urllib3.connection.HTTPSConnection object at 0x12f10b6d0>: Failed to resolve ‘app.ankihub.net’ ([Errno 8] nodename nor servname provided, or not known)”))

If you’re still having this issue, please check your proxy settings or try updating to the latest Anki version.