**Before the error happened, I was not using Anki consistently for 2 months. I will check with my school on this as well, the laptop is managed by them.
Error message (don't change this)
Anki 2.1.66 (70506aeb) Python 3.9.15 Qt 6.5.2 PyQt 6.5.2
Platform: Windows-10-10.0.19045
Flags: frz=True ao=True sv=2
Add-ons, last update check: 2023-08-27 16:55:03
Traceback (most recent call last):
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 225, in _send_request_with_retry
response = self._send_request_with_retry_inner(request, stream=stream)
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 289, in wrapped_f
return self(f, *args, **kw)
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 379, in __call__
do = self.iter(retry_state=retry_state)
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 326, in iter
raise retry_exc from fut.exception()
tenacity.RetryError: RetryError[<Future at 0x203d73ca550 state=finished raised SSLError>]
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 231, in _send_request_with_retry
response = last_attempt.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 382, in __call__
result = fn(*args, **kwargs)
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 246, in _send_request_with_retry_inner
response = session.send(request, stream=stream)
File "requests.sessions", line 703, in send
File "requests.adapters", line 517, in send
requests.exceptions.SSLError: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/decks/subscriptions/ (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "aqt.main", line 1013, in on_sync_button_clicked
File "decorator", line 232, in fun
File "anki.hooks", line 89, in decorator_wrapper
File "anki.hooks", line 86, in repl
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 83, in _on_ankiweb_sync
sync_with_ankiweb(future_with_exception(e))
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 74, in sync_with_ankiweb
future.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 80, in _on_ankiweb_sync
_maybe_sync_with_ankihub(on_done=sync_with_ankiweb)
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 100, in _maybe_sync_with_ankihub
sync_with_ankihub(on_done=on_done)
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 60, in sync_with_ankihub
on_done(future_with_exception(e))
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 74, in sync_with_ankiweb
future.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 48, in sync_with_ankihub
subscribed_decks = client.get_deck_subscriptions()
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 545, in get_deck_subscriptions
response = self._send_request("GET", API.ANKIHUB, "/decks/subscriptions/")
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 211, in _send_request
response = self._send_request_with_retry(prepped, stream=stream)
File "C:\Users\ncrees\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 233, in _send_request_with_retry
raise AnkiHubRequestException(e) from e
1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/decks/subscriptions/ (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))