When i am syncing it shows that there is error

Before the error happened, I was…
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Error message (don't change this)
Anki 23.12.1 (1a1d4d54)  (ao)
Python 3.9.15 Qt 6.5.3 PyQt 6.5.3
Platform: macOS-14.2.1-x86_64-i386-64bit

Traceback (most recent call last):

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 246, in _send_request_with_retry
    response = self._send_request_with_retry_inner(

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 289, in wrapped_f
    return self(f, *args, **kw)

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 379, in __call__
    do = self.iter(retry_state=retry_state)

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 326, in iter
    raise retry_exc from fut.exception()

tenacity.RetryError: RetryError[<Future at 0x152280070 state=finished raised ConnectionError>]


During handling of the above exception, another exception occurred:


Traceback (most recent call last):

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 254, in _send_request_with_retry
    response = last_attempt.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 382, in __call__
    result = fn(*args, **kwargs)

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 269, in _send_request_with_retry_inner
    response = session.send(request, stream=stream, timeout=timeout)

  File "requests.sessions", line 703, in send

  File "requests.adapters", line 519, in send

requests.exceptions.ConnectionError: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/users/deck_extensions?deck_id=e77aedfe-a636-40e2-8169-2fce2673187e (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x14b367160>: Failed to establish a new connection: [Errno 61] Connection refused'))


The above exception was the direct cause of the following exception:


Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "aqt.taskman", line 86, in <lambda>

  File "aqt.taskman", line 106, in wrapped_done

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 42, in on_sync_done
    on_done(future_with_exception(future.exception()))

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 101, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "concurrent.futures.thread", line 58, in run

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 35, in <lambda>
    task=lambda: ah_deck_updater.update_decks_and_media(to_sync_ah_dids),

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 53, in update_decks_and_media
    self._update_decks(ah_dids)

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 76, in _update_decks
    should_continue = self._update_single_deck(ah_did)

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 94, in _update_single_deck
    result = self._update_deck_extensions(ankihub_did)

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 145, in _update_deck_extensions
    deck_extensions := self._client.get_deck_extensions_by_deck_id(ankihub_did)

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1077, in get_deck_extensions_by_deck_id
    response = self._send_request(

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 228, in _send_request
    response = self._send_request_with_retry(

  File "/Users/reemalajmi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 256, in _send_request_with_retry
    raise AnkiHubRequestException(e) from e

1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/users/deck_extensions?deck_id=e77aedfe-a636-40e2-8169-2fce2673187e (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x14b367160>: Failed to establish a new connection: [Errno 61] Connection refused'))

Sentry link (for developers)

Should be a temporary network error. Let us know if you’re still having issues.