Wont let me sync

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)
Anki 25.09.2 (3890e12c) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: Windows-11-10.0.26200-SP0

Traceback (most recent call last):

  File "C:\Users\faisa\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\taskman.py", line 152, in raise_exception
    raise exception

  File "C:\Users\faisa\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\taskman.py", line 148, in _on_closures_pending
    closure()
    ~~~~~~~^^

  File "C:\Users\faisa\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\taskman.py", line 88, in <lambda>
    lambda future: self.run_on_main(lambda: on_done(future))
                                            ~~~~~~~^^^^^^^^

  File "C:\Users\faisa\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\taskman.py", line 111, in wrapped_done
    on_done(fut)
    ~~~~~~~^^^^^

  File "C:\Users\faisa\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\operations\__init__.py", line 253, in wrapped_done
    self._failure(exception)
    ~~~~~~~~~~~~~^^^^^^^^^^^

  File "C:\Users\faisa\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 106, in <lambda>
    .failure(lambda e: on_done(future_with_exception(e)))
                       ~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "C:\Users\faisa\AppData\Roaming\Anki2\addons21\1322529746\gui\menu.py", line 333, in on_done
    future.result()
    ~~~~~~~~~~~~~^^

  File "C:\Users\faisa\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\_base.py", line 449, in result
    return self.__get_result()
           ~~~~~~~~~~~~~~~~~^^

  File "C:\Users\faisa\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\_base.py", line 401, in __get_result
    raise self._exception

  File "C:\Users\faisa\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "C:\Users\faisa\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\operations\__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "C:\Users\faisa\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 102, in <lambda>
    op=lambda _: get_subscriptions_and_clean_up(),
                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^

  File "C:\Users\faisa\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 89, in get_subscriptions_and_clean_up
    subscribed_decks = client.get_deck_subscriptions()

  File "C:\Users\faisa\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 633, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

A post was merged into an existing topic: Server issue 03/04/2026

A vote has been moved.