"wrong credentials" error ankihub desktop

MacOS Anki 2.1.63
cannot login with ankihub plugin – get error “wrong credentials”.
can login to ankihub on the website just fine.
have tried restarting and redownloading addon.

Try resetting your password and see if that solves your issue. Note that the login may be case sensitive

no luck resetting pw

@abdo know any reason why this is happening?

@aaronb can you share your logs using AnkiHub > Help > Upload logs and let us know the filename shown?