"wrong credentials" error ankihub desktop

🙋 Support
1

MacOS Anki 2.1.63
cannot login with ankihub plugin – get error “wrong credentials”.
can login to ankihub on the website just fine.
have tried restarting and redownloading addon.

1 Like
2

Try resetting your password and see if that solves your issue. Note that the login may be case sensitive

3

no luck resetting pw

5

@abdo.nh know any reason why this is happening?

6

@aaronb can you share your logs using AnkiHub > Help > Upload logs and let us know the filename shown?

8

i am having the same issue, did you solve it?