Add on error pop up message

🐛 Bug
1

**Before the error happened, I was [syncing my cards in the app to the web.]

Error message (don't change this) 
Anki 25.07.5 (7172b2d2) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-14.7.7-x86_64-i386-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/helenahumphreys/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-x86_64-none/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "/Users/helenahumphreys/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "/Users/helenahumphreys/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "/Users/helenahumphreys/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 586, in _upload_logs
    raise e

  File "/Users/helenahumphreys/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 578, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "/Users/helenahumphreys/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/helenahumphreys/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 980, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 502 Bad Gateway

Sentry link (for developers)

2

Hello,

Please try updating the AnkiHub add-on:

  1. On your Anki main screen, go to Tools > Add-ons > Check for Updates.
  2. After the update is complete, please restart Anki.

If the issue still persists after trying this step, it is likely just a temporary server issue. In that case, don’t worry! Everything should be back to normal soon.

Let me know if you continue to experience this issue. :blush: