Pop-up screen

🐛 Bug
1

Before the error happened, I was…
I was starting to study new deck I created

Error message (don't change this) 
Anki 25.02.4 (a5c33ad0)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.6-arm64-arm-64bit

Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/fernandamora/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),

  File "/Users/fernandamora/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 586, in _upload_logs
    raise e

  File "/Users/fernandamora/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 578, in _upload_logs
    client.upload_logs(

  File "/Users/fernandamora/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/fernandamora/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 980, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 502 Bad Gateway

Sentry link (for developers)

2

Hello,

Please update the AnkiHub add-on:

  1. On your Anki main screen, go to Tools > Add-ons > Check for Updates.
  2. After the update is complete, please restart Anki.

If the issue still persists after trying this step, it is likely just a temporary server issue. In that case, don’t worry! Everything should be back to normal soon.

Let us know if you continue to experience this issue. :blush: