AI CHAT bot not working on windows PC

🐛 Bug
1

I usually use Anki on my Mac, and the AI chatbot shows up in the bottom right-hand corner, but when I use Anki on my Windows PC with the Ankihub addon, the chatbot doesn’t appear.

Error message (don't change this) 
Anki 2.1.64 (581f82c5) Python 3.9.15 Qt 6.5.0 PyQt 6.5.0
Platform: macOS-14.5-x86_64-i386-64bit
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2024-11-19 19:50:04

Traceback (most recent call last):

  File "aqt.taskman", line 122, in _on_closures_pending

  File "/Users/anilpatel/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/anilpatel/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/anilpatel/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/anilpatel/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

2

What version of Anki are you using for Windows?

3

I am using Version ⁨24.11 (87ccd24e)⁩

4

Try these troubleshooting steps: 🤖 Why is the AnkiHub AI Bot not showing up for me?

5

thank you it worked!

1 Like
6

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