"Anki already running"

States “If the existing instance of anki is not responding please close it using your task manager, or reset your computer.”

Version ⁨25.09.2 (3890e12c)⁩
Python 3.13.5 Qt 6.9.1 Chromium 122

Ankihub was the addon that had anki running in the background, which would not allow me to reopen it after closing the app unless I went into Task Manager and ended the python task. After ending the task, it would allow me once again, but it is a perpetual loop unless I toggle the addon.

I have gone through the manual and did as it said, signing out and resigning in, uninstalling and deleted the addon file as a whole and then reinstalling. I have also looked on the forums.

The only partial solution that seem to work is AnkiHubConfig –> Auto Sync with Ankihub –> Never.

Hopefully someone has some insight. Thanks!

Can you use AnkiHub > Help > Upload logs and post the filename shown?

Sure!

ankihub_addon_logs_30ee9_1760385070.log

Unfortunately, I was not able to find any useful info in the logs. This is the first report of the issue we get. I’ll keep an eye on more reports.

Damn. Alright. I appreciate ya!

I’m facing the same issue

@dr.dany @MarcosZan Can you also upload logs?

1 Like

ankihub_addon_logs_44e91_1761148581.log

I am always having similar issues.

me too! has anyone found a solution

Does disabling auto sync as suggested work for you?