AnkiHub add-on error 03-18-2026

spoondru4 · March 18, 2026, 1:54pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.02.7 (1b882285)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-26.3.1-arm64-arm-64bit

Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/snehapoondru/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),

  File "/Users/snehapoondru/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/snehapoondru/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(

  File "/Users/snehapoondru/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/snehapoondru/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

micahjsa · March 18, 2026, 2:04pm

Before the error happened, I was…
Starting up anki.

Error message (don't change this)

Anki 25.02.5 (29192d15)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-26.2-arm64-arm-64bit

Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/micahjsa/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),

  File "/Users/micahjsa/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/micahjsa/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(

  File "/Users/micahjsa/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/micahjsa/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

devinsoldati · March 18, 2026, 2:07pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.09.2 (3890e12c) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-15.6.1-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/devinsoldati/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "/Users/devinsoldati/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "/Users/devinsoldati/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "/Users/devinsoldati/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/devinsoldati/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "/Users/devinsoldati/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/devinsoldati/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

ilm2421 · March 18, 2026, 2:13pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.02.4 (a5c33ad0)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-14.6.1-arm64-arm-64bit

Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/isabellelynnmorris/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),

  File "/Users/isabellelynnmorris/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/isabellelynnmorris/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(

  File "/Users/isabellelynnmorris/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/isabellelynnmorris/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

brennak · March 18, 2026, 2:13pm

Before the error happened, I was…
starting to study a filtered deck after unsuspending cards

Error message (don't change this)

Anki 25.09.2 (3890e12c) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-15.6-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/brenna/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "/Users/brenna/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "/Users/brenna/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "/Users/brenna/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/brenna/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "/Users/brenna/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/brenna/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

arahe · March 18, 2026, 2:17pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.07.3 (65b5aefd) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: Windows-11-10.0.26200-SP0

Traceback (most recent call last):

  File "C:\Users\Andre\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "C:\Users\Andre\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\operations\__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "C:\Users\Andre\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "C:\Users\Andre\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 587, in _upload_logs
    raise e

  File "C:\Users\Andre\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 579, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "C:\Users\Andre\AppData\Roaming\Anki2\addons21\1322529746\addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "C:\Users\Andre\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

nmullassery · March 18, 2026, 2:18pm

Before the error happened, I was…

trying to study a filtered deck

Error message (don't change this)

Anki 25.07.5 (7172b2d2) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-15.5-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/neha/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "/Users/neha/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "/Users/neha/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "/Users/neha/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/neha/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "/Users/neha/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/neha/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

zzz12138 · March 18, 2026, 2:18pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.09.2 (3890e12c) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-15.6.1-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/zhenghaowang/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "/Users/zhenghaowang/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "/Users/zhenghaowang/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "/Users/zhenghaowang/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/zhenghaowang/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "/Users/zhenghaowang/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/zhenghaowang/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

pnu_oah · March 18, 2026, 2:21pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.07.5 (7172b2d2) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-15.5-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/goyunseong/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "/Users/goyunseong/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "/Users/goyunseong/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "/Users/goyunseong/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/goyunseong/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "/Users/goyunseong/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/goyunseong/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

pnu_oah · March 18, 2026, 2:23pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.07.5 (7172b2d2) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-15.5-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/goyunseong/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "/Users/goyunseong/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "/Users/goyunseong/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "/Users/goyunseong/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/goyunseong/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "/Users/goyunseong/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/goyunseong/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

bpatterson67665 · March 18, 2026, 2:23pm

I opened Anki on my laptop and went to sync it as I had been doing cards on my Ipad and got this error. Do I need to do something?

Error message (don't change this)

Anki 25.02 (038d85b1)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-26.3.1-arm64-arm-64bit

Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/brycepatterson/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),

  File "/Users/brycepatterson/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/brycepatterson/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(

  File "/Users/brycepatterson/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/brycepatterson/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

bear1901 · March 18, 2026, 2:23pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.02.6 (6381f184)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.5-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "aqt.taskman", line 88, in <lambda>

  File "aqt.operations", line 253, in wrapped_done

  File "/Users/oluwasemiloreomoniyi/Library/Application Support/Anki2/addons21/1322529746/gui/reviewer.py", line 438, in on_failure
    raise exception

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/oluwasemiloreomoniyi/Library/Application Support/Anki2/addons21/1322529746/user_state.py", line 165, in <lambda>
    op=lambda _: AnkiHubClient().get_user_details(),

  File "/Users/oluwasemiloreomoniyi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1286, in get_user_details
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

andreanelmar · March 18, 2026, 2:24pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.02.5 (29192d15)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-26.3.1-arm64-arm-64bit

Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/andreaortiz/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),

  File "/Users/andreaortiz/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/andreaortiz/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(

  File "/Users/andreaortiz/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/andreaortiz/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

ecripe15 · March 18, 2026, 2:25pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.07.5 (7172b2d2) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-26.3.1-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/ethancripe/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "/Users/ethancripe/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "/Users/ethancripe/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "/Users/ethancripe/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/ethancripe/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "/Users/ethancripe/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/ethancripe/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

marwakhalil99 · March 18, 2026, 2:27pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.02.6 (6381f184)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.7.4-arm64-arm-64bit

Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/marwakhalil/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),

  File "/Users/marwakhalil/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/marwakhalil/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(

  File "/Users/marwakhalil/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/marwakhalil/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

sammya · March 18, 2026, 2:27pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.09.2 (3890e12c) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-26.3.1-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/sammyalshami/Library/Application Support/Anki2/addons21/1322529746/gui/menu.py", line 195, in login
    raise e

  File "/Users/sammyalshami/Library/Application Support/Anki2/addons21/1322529746/gui/menu.py", line 186, in login
    token = ankihub_client.login(credentials=credentials)

  File "/Users/sammyalshami/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 332, in login
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

MarcosZan · March 18, 2026, 2:29pm

Hello everyone! We where experiencing some temporary downtime, everything should be working now!

ksbankole03 · March 18, 2026, 2:30pm

Before the error happened, I was… opening Anki and syncing.

Error message (don't change this)

Anki 25.07.5 (7172b2d2) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: Windows-11-10.0.26200-SP0

Traceback (most recent call last):

  File "C:\Users\knife\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "C:\Users\knife\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\operations\__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "C:\Users\knife\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "C:\Users\knife\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 587, in _upload_logs
    raise e

  File "C:\Users\knife\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 579, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "C:\Users\knife\AppData\Roaming\Anki2\addons21\1322529746\addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "C:\Users\knife\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

amerstudies · March 18, 2026, 2:37pm

Before the error happened, I was…

just solving normally.

Error message (don't change this)

Anki 25.02.5 (29192d15)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26200

Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 587, in _upload_logs
    raise e

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 579, in _upload_logs
    client.upload_logs(

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "C:\Users\LENOVO\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

ariz00 · March 18, 2026, 2:45pm

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)

Anki 25.02.5 (29192d15)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-26.3.1-arm64-arm-64bit

Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/arisdesai/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),

  File "/Users/arisdesai/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/arisdesai/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(

  File "/Users/arisdesai/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/arisdesai/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error






<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
  <head>
    <meta charset="utf-8">
    <meta http-equiv="x-ua-compatible" content="ie=edge">
    <title>Server Error</title>
    <meta name="viewport" content="width=device-width, initia... [truncated]

Sentry link (for developers)

Topic		Replies	Views
Server issue 03/04/2026 🐛 Bug add-on-error	39	269	March 11, 2026
Error message just reporting 🐛 Bug add-on-error	2	15	June 2, 2026
Error 🐛 Bug add-on-error	2	44	October 23, 2025
Error in ankihub 🐛 Bug add-on-error	1	35	January 6, 2026
Error when syncing 🐛 Bug add-on-error	2	48	October 23, 2025

AnkiHub add-on error 03-18-2026

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