Ankihub not syncing

The category for general support questions related to using AnkiHub.

Error support details:
Anki 23.12.1 (1a1d4d54) (ao)
Python 3.9.15 Qt 5.14.2 PyQt 5.14.1
Platform: macOS-10.15.7-x86_64-i386-64bit

Traceback (most recent call last):

File “aqt.taskman”, line 142, in _on_closures_pending

File “aqt.taskman”, line 86, in

File “aqt.taskman”, line 106, in wrapped_done

File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py”, line 43, in on_sync_done
on_done(future_with_exception(future.exception()))

File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py”, line 101, in sync_with_ankiweb
future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “concurrent.futures.thread”, line 58, in run

File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py”, line 36, in
task=lambda: ah_deck_updater.update_decks_and_media(to_sync_ah_dids),

File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 53, in update_decks_and_media
self._update_decks(ah_dids)

File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 76, in _update_decks
should_continue = self._update_single_deck(ah_did)

File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 90, in _update_single_deck
result = self._download_updates_for_deck(ankihub_did)

File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 108, in _download_updates_for_deck
for chunk in self._client.get_deck_updates(

File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 707, in get_deck_updates
notes_data = json.loads(self._gzip_decompress_string(notes_data_gzipped))

File “json”, line 346, in loads

File “json.decoder”, line 337, in decode

File “json.decoder”, line 355, in raw_decode

json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

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Hello,

The developer team has been notified of this issue.

Please hang tight while we investigate this issue, we will inform you of the outcome

Thank you for your patience

2 Likes

I have the same issue and it started today (macOS sonoma 14.2.1 M2)

A fix will be released very soon

The issue has been fixed! Try syncing now and it should work. If it does not, please let us know!