The category for general support questions related to using AnkiHub.
Error support details:
Anki 23.12.1 (1a1d4d54) (ao)
Python 3.9.15 Qt 5.14.2 PyQt 5.14.1
Platform: macOS-10.15.7-x86_64-i386-64bit
Traceback (most recent call last):
File “aqt.taskman”, line 142, in _on_closures_pending
File “aqt.taskman”, line 86, in
File “aqt.taskman”, line 106, in wrapped_done
File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py”, line 43, in on_sync_done
on_done(future_with_exception(future.exception()))
File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py”, line 101, in sync_with_ankiweb
future.result()
File “concurrent.futures._base”, line 439, in result
File “concurrent.futures._base”, line 391, in __get_result
File “concurrent.futures.thread”, line 58, in run
File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py”, line 36, in
task=lambda: ah_deck_updater.update_decks_and_media(to_sync_ah_dids),
File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 53, in update_decks_and_media
self._update_decks(ah_dids)
File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 76, in _update_decks
should_continue = self._update_single_deck(ah_did)
File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 90, in _update_single_deck
result = self._download_updates_for_deck(ankihub_did)
File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py”, line 108, in _download_updates_for_deck
for chunk in self._client.get_deck_updates(
File “/Users/trentvongchanyakul/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 707, in get_deck_updates
notes_data = json.loads(self._gzip_decompress_string(notes_data_gzipped))
File “json”, line 346, in loads
File “json.decoder”, line 337, in decode
File “json.decoder”, line 355, in raw_decode
json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
Things not to ask about here:
- Questions already answered in our documentation
- Questions about specific decks (ask in AnkiHub Decks)
- General Anki questions (ask at the Anki Support Forum or in Off Topic)
Please include supporting information and documents such as screenshots, recordings, complete error messages, etc.