ANKIHUB requesting upgrade for an already paid for account

🙋 Support
1

Before the error happened, I was…
[Doing ANKI Sets]
Hello, I received a message prompting me to upgrade my AnkiHub, even though my subscription is already paid.

Could you please resolve this I have exams and need my deck with protected fields and paid add-ons to work.

Thank you for all you do.

Error message (don't change this) 
Anki 24.06.3 (d678e393)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.0.1-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "/Users/kapowski/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/kapowski/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/kapowski/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 75, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/kapowski/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 614, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 406 Not Acceptable

Sentry link (for developers)

2

Hello,

In order to fix this, you will want to update your Ankihub add-on:

Tutorial: How to update the AnkiHub Add-on

Additionally, if not already using the most current version of Anki you may need to update: https://apps.ankiweb.net/

3

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