Anking overhaul deck not visible

Hello guys! I am in need of help with my ankin overhaul deck. I paid for the subscription, at first everything seemed great. I log on to find that now I only have 24 cards on my V12 step 2 instead of the 14,646 the deck comes with. My friend who’s more advanced with Anki spent over 2 hours trying to help and we still cant fix it. If you have any suggestion, please help. Willing to pay to get on a zoom call if it will help fix it.

Thnk you

Try this:

Please try resetting your local changes. To do this:

Go to browse in your Anki → at the top click on ankihub addon tab → press reset all local changes

This will restore everything to what AnkiHub has unless you have specifically protected those fields