Hello,
To help resolve this, could you please try the following steps?
- First, make sure the cards are not suspended using this guide: Selecting/Unsuspending Cards by Tag
- If that doesn’t help, try resetting your local changes: How to Reset Local Changes
If the issue still isn’t solved, please provide a little more information about the problem, including what exactly you’re seeing in your Anki. That will help us understand what’s happening! 