Downloaded v12 deck but not showing up again after downloading from web

hi,

initially i subscribed and downloaded v12 as instructed and i saw the v12 tags on the anking decks. however, i accidentally clicked upload from web when syncing and it reverted back to v11 due to my phone also being on v11. Since then, i am having trouble downloading v12 despite still being subscribed. I’ve tried deleting the add-on, logging in/out of anking hub and also resetting/closing my anki.

please help.

Please try resetting your local changes. To do this:

Go to browse in your Anki → at the top click on ankihub addon tab → press reset all local changes

This will restore everything to what AnkiHub has unless you have specifically protected those fields

is it under configuration and restore to defaults?

After you click on browse, you will see this at the top:

CleanShot 2024-07-07 at 21.02.49

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