No v12 tags after updating from v11

New to Ankihub here! I’m about to transition to clinical rotations and figured this would be a good time to update/upgrade to v12. Paid for the subscription and downloaded the add-on as per the Notion guide. After syncing, however, I cannot see any v12 tags. Only v11. After unsubscribing and resubscribing, from the deck, there is not change. How can I troubleshoot this? Thanks!

Hello,

Did you login to the addon?

If you have and tried syncing but it still has not worked, try this:

Please try resetting your local changes. To do this:

Go to browse in your Anki → at the top click on ankihub addon tab → press reset all local changes

This will restore everything to what AnkiHub has unless you have specifically protected those fields

Then go to browse → tags → see if V12 is there

Hi Ahmed, thanks for your reply! I was able to resolve by simply selecting Upload instead of Download when syncing after finding a similar problem in the forum. Appreciate your help

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