Error: active subscription not recognized

Hello,

I just purchased a Core subscription to Ankihub but am unable to sync the deck. Appreciate your help in resolving this, thanks!

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Hello,

Your subscription should be active now

Let us know if you need anything else!

1 Like

Hi, I’m also having this issue. Can you please check mine too?

Thank you!

@amark2423 It should be active now

Let us know if you need anything else!

Thank you, really appreciate the help!

1 Like

Hi, I’m also having this issue. Would you mind checking mine as well?

Thank you!

@summermushroom

Since you’ve applied for a scholarship, you’ll need to wait around 5 days or less for the acceptance.

After that, you’ll be able to sync!

Hi, I’m also having the same issue! Thank you.

@jaycoco77 your subscription should now be active! :slight_smile:

Hi, I’m also having the same issue!

@manfish your subscription should be active now!

Let us know if you need anything else!