Before the error happened, I was trying to download First aid material
Hello,
I have been using the deck for a while without the first aid media and I don’t know why I don’t have them. I sync every time I launch anki and media sync is idle and when I have done check on the media, it turned out that I have 20675 file missing. I have tried to unsubscribe and subscribe and reset all local changes to a deck, but still no change. The first aid media appears as a broken image icon and on my iphone, it states that there is an image missing.
What should I do?
Error message (don't change this)
Anki 2.1.65 (aa9a734f) Python 3.9.15 Qt 6.4.3 PyQt 6.4.0
Platform: Windows-10-10.0.19045
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2024-04-25 16:18:28
Traceback (most recent call last):
File "aqt.taskman", line 122, in _on_closures_pending
File "aqt.taskman", line 71, in <lambda>
File "C:\Users\nour_\AppData\Roaming\Anki2\addons21\1322529746\media_import\tabs\base.py", line 130, in on_done
self.rootpath = fut.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "concurrent.futures.thread", line 58, in run
File "C:\Users\nour_\AppData\Roaming\Anki2\addons21\1322529746\media_import\tabs\apkg.py", line 34, in create_root_file
return ApkgRoot(url)
File "C:\Users\nour_\AppData\Roaming\Anki2\addons21\1322529746\media_import\pathlike\apkg.py", line 38, in __init__
self.files = self.list_files()
File "C:\Users\nour_\AppData\Roaming\Anki2\addons21\1322529746\media_import\pathlike\apkg.py", line 42, in list_files
old_to_new_name = self._media_dict()
File "C:\Users\nour_\AppData\Roaming\Anki2\addons21\1322529746\media_import\pathlike\apkg.py", line 53, in _media_dict
result = json.loads(self.zip_file.read("media").decode("utf-8"))
File "zipfile", line 1472, in read
File "zipfile", line 1511, in open
File "zipfile", line 1438, in getinfo
KeyError: "There is no item named 'media' in the archive"