Help. I noticed my anki cards are missing. My friend has ~43 k vs my 32k. Where did my cards go. My neuro section has 1100 cards, his has 2400 or so

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)
Anki 24.06.3 (d678e393)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-14.5-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "aqt.taskman", line 86, in <lambda>

  File "aqt.operations", line 252, in wrapped_done

  File "/Users/chandlerrhodes/Library/Application Support/Anki2/addons21/1322529746/gui/media_sync.py", line 60, in on_failure
    raise exception

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 242, in wrapped_op

  File "/Users/chandlerrhodes/Library/Application Support/Anki2/addons21/1322529746/gui/media_sync.py", line 64, in <lambda>
    op=lambda _: self._update_deck_media_and_download_missing_media(),

  File "/Users/chandlerrhodes/Library/Application Support/Anki2/addons21/1322529746/gui/media_sync.py", line 142, in _update_deck_media_and_download_missing_media
    self._client.download_media(missing_media_names, ah_did)

  File "/Users/chandlerrhodes/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 531, in download_media
    media_path = media_dir_path / media_name

TypeError: unsupported operand type(s) for /: 'NoneType' and 'str'

Sentry link (for developers)

Hello, 43,000 cards is not the correct amount.

If you go to Browse in Anki → on the left hand side go to tags → click on #AK_Step1_v12, how many cards do you have?

If you want to make sure you have all the cards, do the following: Resetting Local Changes