Hi please help

🐛 Bug
1

Before the error happened, I was…
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Error message (don't change this) 
Anki 24.04.1 (ccd9ca1a)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.4.1-x86_64-i386-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "/Users/jacobthomas/Library/Application Support/Anki2/addons21/1322529746/gui/menu.py", line 329, in on_done
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/jacobthomas/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 62, in sync_with_ankihub
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/jacobthomas/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 591, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 406 Not Acceptable

Sentry link (for developers)

2

Hello :slight_smile:

It could be a few things, but let’s tackle the most likely option first:

From within Anki, click on the top menu bar: Anki - About Anki. See what your version number is. If it’s anything other than 25.02 you’ll want to update: https://apps.ankiweb.net/

After that, once you restart Anki, go to your top menu bar: Tools - Add-ons - Check for Updates, update any add-ons, and then restart Anki once again.

Give those things a shot, and let me know how you fare, and we’ll go from there. :slight_smile:

1 Like
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