Trying to open one of my decks

[johnnycog]

Before the error happened, I was…
[I was just tryihg to open one of my decks. not sure what caused it. did just throw in a bunch of add ons though.]

Error message (don't change this)

Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.1.1-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/johnmock/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 101, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/johnmock/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 66, in sync_with_ankihub
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/johnmock/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 580, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 406 Not Acceptable

Sentry link (for developers)

[MarcosZan]

Hello,

Please try these steps to resolve the issue:

1. Update Your Anki Application: It looks like you’re not on the latest version of Anki. Please download it here: https://apps.ankiweb.net/. After downloading, simply run the installation file, and Anki will update automatically.

2. Update the AnkiHub Add-on: After updating Anki, go to Tools > Add-ons > Check for Updates on your Anki main screen. Be sure to restart Anki once the update is finished.

If the issue persists after these updates, it’s likely caused by an add-on conflict, as you mentioned. The best approach is to disable your other add-ons one by one to identify which one is causing the problem.

Let me know if that helps or if there’s anything else I can assist you with!