I can't log into the free course that teaches you how to use the deck. WTF is going on?

🙋 Support
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The category for general support questions related to using AnkiHub.

Things not to ask about here:

Please include supporting information and documents such as screenshots, recordings, etc.

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Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

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Reading: I can’t log into the free course that teaches you how to use the deck. WTF is going on?

It looks like you may have accidentally pasted the category description text into your post instead of your actual problem.

To help you with the “free course that teaches you how to use the deck” login issue, please reply with:

  1. Which course exactly?

    • For example: “AnKing Step 1 Quickstart,” “AnkiHub/AnKing free Anki course,” or a specific Teachable/Thinkific/etc. link.

  2. Where are you trying to log in?

    • Direct URL of the course page
    • Or a screenshot of the login screen

  3. What happens when you try to log in?

    • Error message text (copy/paste or screenshot)
    • Does it say email not found, wrong password, “already enrolled,” “access denied,” etc.?

  4. Which account are you using?

    • Confirm if you’re using the same email as your AnkiHub / purchase receipt (if you bought anything).
    • Did you ever receive a “you’ve been enrolled” email for the course?

Quick things you can try now

  • Try a different browser or an incognito/private window.
  • Click “Forgot password” on the course site using the email you think is enrolled.
  • If the course is hosted on a platform like Teachable or Thinkific, make sure you’re logging in on that platform, not on AnkiHub itself.

Once you share the details above (ideally with a screenshot of the error and the URL in your address bar), I can give you step‑by‑step instructions specifically for your situation.

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Hello,

Please provide more information about the specific issue you are facing while trying to enroll in this course. Screenshots of what you are seeing would be ideal to help us better understand the situation!