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Based on your error message, it looks like you’re experiencing an issue with the colorama
module in Anki. This appears to be an add-on conflict rather than an issue specifically related to AnkiHub.
Troubleshooting Steps
Since you have multiple add-ons installed, it’s likely that one of them is causing a conflict. Here’s how to resolve this:
1. Start Anki in Safe Mode
This is the most efficient way to identify if an add-on is causing the problem:
- Close Anki completely
- Restart Anki while holding down the Shift key
- This will start Anki without loading any add-ons
If Anki starts without the error in safe mode, then one of your add-ons is definitely the culprit.
2. Identify the Problematic Add-on
If safe mode fixed the issue, you’ll need to find which add-on is causing problems:
- Close Anki again
- Restart normally (without holding shift)
- Go to
Tools
→Add-ons
- Disable approximately half of your add-ons by selecting them and clicking the toggle button
- Restart Anki
- If the error still appears, the problem is in the enabled half. If not, it’s in the disabled half.
- Repeat this process, narrowing down which add-on or combination of add-ons is causing the issue
3. Update Add-ons
Sometimes errors occur because of outdated add-ons:
- In safe mode (hold shift while starting Anki)
- Go to
Tools
→Add-ons
→Check for Updates
- Restart Anki normally after updates are complete
4. Check Database
It’s also worth running the database check:
- Go to
Tools
→Check Database
If you continue to have issues after trying these steps, please let us know which add-on was causing the problem, or if you need further assistance.