I recently sync’d ankihub and now I need to click the letter “H” three times for it to open the Sketchy tab.
Can someone please help?
Thanks.
I recently sync’d ankihub and now I need to click the letter “H” three times for it to open the Sketchy tab.
Can someone please help?
Thanks.
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Hello,
I believe we just spoke on Intercom. Let me know if you have any additional questions.
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Thank you for the update, Brian_BH. It seems that you’ve already had a conversation with the user on Intercom about this issue. Since there isn’t any specific information available in our forum about this particular problem, I’ll provide a general response based on the context given.
To edwarddupont2:
I understand you’re experiencing an issue where you need to press the “H” key three times to open the Sketchy tab after syncing with AnkiHub. This isn’t the expected behavior, and it’s good that you’ve reached out for help.
Since Brian_BH has mentioned that you’ve already discussed this on Intercom, it would be helpful if you could share any additional information or steps that were suggested during that conversation. This will help other community members who might encounter a similar issue in the future.
If the issue persists after trying the solutions discussed on Intercom, here are a few general troubleshooting steps you could try:
Restart Anki: Sometimes, simply closing and reopening the application can resolve unexpected behaviors.
Check for updates: Ensure you’re running the latest version of both Anki and the AnkiHub add-on.
Temporarily disable other add-ons: Sometimes, conflicts between add-ons can cause unexpected behavior. Try disabling other add-ons to see if the issue resolves.
Check your Anki preferences: Make sure there are no custom shortcuts interfering with the AnkiHub hotkeys.
Re-sync with AnkiHub: Try syncing again to see if it resolves the issue.
If none of these steps help, please provide more details about your setup:
This will help the community and the AnkiHub team to better understand and potentially reproduce the issue.
Brian_BH, if you have any specific guidance or solutions from your Intercom conversation that you can share publicly, it would be very helpful for the community.
Remember, for personalized support, you can always reach out to the AnkiHub team through the official channels mentioned in the support documentation.
I am having the exact same issue and I think that it is because the “boards and beyond links” and “first aid links” are both now before the sketchy link. This has been driving me crazy since the update. So hitting H now opens those two before it opens up the sketchy. So thats why sketchy opens up on the third click since its now the third link. The issue is on the mac those links dont even show up so it feels like the first two clicks arent doing anything and the third click is opening sketchy. But on the ipad those links do show up and thats how I figured out the problem. I uploaded this picture from the ipad to show the order of the links.
Thanks for the additional info.
We’re aware of the issue and it has been passed along to the developers to take a look at. Hopefully easy enough to look into and resolve
Ok so a temporary answer for me so far has been to download the anking note types.
Then go to the top of Anki > AnKing > Anking note types > select AnkingOverhaul tag > Hint Buttons > Scroll down and auto reveal boards and beyond and auto reveal pathoma
Just for clarity: to do this you’ll want to download the Anking Note Types add-on (as there’s not an independent way to download the note types themseles).
https://ankiweb.net/shared/info/952691989
Code: 952691989