My anki is shutting down when I try to open the "Browse" section

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1

Translated Report (Full Report Below)

Process: anki [30273]
Path: /Applications/Anki.app/Contents/MacOS/anki
Identifier: net.ankiweb.dtop
Version: 2.1.58 (???)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-02-29 08:19:59.2502 -0600
OS Version: macOS 13.2 (22D49)
Report Version: 12
Anonymous UUID: F1701DD2-DAB4-6171-D605-34B38FB174D5

Sleep/Wake UUID: 580FF407-4347-4003-A6CB-7470477F7DAD

Time Awake Since Boot: 75000 seconds
Time Since Wake: 1628 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
Exception Codes: 0x0000000000000001, 0x0000000000000008

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [30273]

VM Region Info: 0x8 is not in any region. Bytes before following region: 68719476728
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
commpage (reserved) 1000000000-7000000000 [384.0G] —/— SM=NUL …(unallocated)

2

Hello,

Try going to Anki at the top left → preferences → reset window sizes

3

Thank you!. This worked for me. I had a similar problem where my Anki closed unexpectedly when i would try to sync to AnkiHub.

This helped, I was able to fix my issue.

1 Like
4

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