Paid for Lifetime Subscription but Receiving Error About Inactive Membership

🙋 Support
1

Hello Ankihub Support Team!

On 2/2/24, I purchased a lifetime membership following expiration of my 6-month scholarship. I thought this error would be resolved following the weekend but alas the error is persistent. I can provide proof of purchase but I would be more comfortable providing screenshots of bank transactions over secured email rather than forum. Any help?

Thanks,

Dan

2

Hello,

Sorry about that, your subscription is now active!

Let us know if you need anything else!

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