Request for Help with Deck Name Confusion

AnkiHub Support Team,

I’m writing to request assistance regarding a deck naming conflict on AnkiHub that’s causing confusion among users.

I maintain the “Blue Ophthalmology” deck ( Sign In ), which represents my established brand. Recently, I’ve become aware of another deck using the identical name ( Sign In ).

Several of my users have reached out to me expressing confusion about why there appear to be two versions of my deck on AnkiHub. This situation is creating uncertainty about which deck is authentic and potentially impacting my brand reputation.

I would like to inquire about:

  1. What options exist to resolve this naming conflict?

  2. Is there a way to add an “Official” designation or verification badge to my authentic deck?

  3. Are there any policies regarding the use of established brand names by other deck creators?

I appreciate your consideration and assistance in resolving this matter. I’m committed to providing quality content to the AnkiHub community and want to ensure users can easily identify my authentic materials.

Thank you for your time.

Sincerely,

Blue Ophthalmology

I’ll help with your question about deck naming conflicts on AnkiHub. Let me search for relevant information on this topic.

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Hi Blue,

Thanks for reaching out about the deck naming conflict. I understand your concern about brand confusion and the impact on your established Blue Ophthalmology deck.

Currently, AnkiHub doesn’t have a formal verification system or “official” badge for authentic decks. However, there are a few approaches you can consider to address this situation:

  1. Contact AnkiHub Support directly: While I’m here to help, this specific naming conflict may require direct intervention from the AnkiHub team. They can be reached via email at support@ankihub.net for issues that need administrative attention.

  2. Update your deck description: In the meantime, you could update your deck description to clearly indicate it’s the original/authentic Blue Ophthalmology deck, including when it was first published and any credentials that establish your authority.

  3. Consider a unique identifier: You might consider slightly modifying your deck name to include an identifier (e.g., “Blue Ophthalmology - Original” or “Blue Ophthalmology by [your name]”) while waiting for a resolution.

  4. Community verification: Encourage users and followers to leave reviews on your deck that verify its authenticity, which can help establish credibility.

While AnkiHub doesn’t currently have published policies specifically about brand name conflicts, intellectual property rights are generally respected. The AnkiHub team will likely need to evaluate this on a case-by-case basis.

I recommend following up with direct email communication to support@ankihub.net about this specific situation, as they’ll be able to advise on the most appropriate next steps for your particular case.

Let me know if you have any other questions!

Hi Blue!

Apologies for the delay in response,

I’ll get back to you regarding this ASAP! Thank you for your patience :slight_smile:

The deck has now been deleted by the author.

Let us know if you need anything else!

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