SSL Certificate Error

Thank you so much for answering, I paste it here:
Anki 25.02 (038d85b1) (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.19041

Traceback (most recent call last):

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 256, in _send_request_with_retry
response = self._send_request_with_retry_inner(

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 289, in wrapped_f
return self(f, *args, **kw)

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 379, in call
do = self.iter(retry_state=retry_state)

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 326, in iter
raise retry_exc from fut.exception()

tenacity.RetryError: RetryError[<Future at 0x1f6015ff970 state=finished raised SSLError>]

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 264, in _send_request_with_retry
response = last_attempt.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 382, in call
result = fn(*args, **kwargs)

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 277, in _send_request_with_retry_inner
return self.thread_local_session.get().send(

File “requests.sessions”, line 703, in send

File “requests.adapters”, line 698, in send

requests.exceptions.SSLError: HTTPSConnectionPool(host=‘ankihub.s3.amazonaws.com’, port=443): Max retries exceeded with url: /deck_e77aedfe-a636-40e2-8169-2fce2673187e_notes.csv.gz?response-content-disposition=attachment&AWSAccessKeyId=AKIASSGURO7AU2A7QZOX&Signature=yD9YBa2bc%2FqmnnNAMiic%2Fzmoo2g%3D&Expires=1742156671 (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)’)))

The above exception was the direct cause of the following exception:

Traceback (most recent call last):

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py”, line 168, in _download_and_install_decks_inner
_download_and_install_single_deck(

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py”, line 197, in _download_and_install_single_deck
notes_data: List[NoteInfo] = AnkiHubClient().download_deck(

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 662, in download_deck
s3_response_content = self._download_with_progress_cb(

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 690, in _download_with_progress_cb
with self._send_request(“GET”, API.S3, s3_url_suffix, stream=True) as response:

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 238, in _send_request
response = self._send_request_with_retry(

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 266, in _send_request_with_retry
raise AnkiHubRequestException(e) from e

1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host=‘ankihub.s3.amazonaws.com’, port=443): Max retries exceeded with url: /deck_e77aedfe-a636-40e2-8169-2fce2673187e_notes.csv.gz?response-content-disposition=attachment&AWSAccessKeyId=AKIASSGURO7AU2A7QZOX&Signature=yD9YBa2bc%2FqmnnNAMiic%2Fzmoo2g%3D&Expires=1742156671 (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)’)))

The above exception was the direct cause of the following exception:

Traceback (most recent call last):

File “aqt.taskman”, line 144, in _on_closures_pending

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py”, line 99, in sync_with_ankiweb
future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py”, line 39, in wrapper
return func(*args, **kwargs)

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py”, line 97, in _on_new_deck_subscriptions_done
future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py”, line 39, in wrapper
return func(*args, **kwargs)

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py”, line 85, in _on_install_done
import_results: List[AnkiHubImportResult] = future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “concurrent.futures.thread”, line 58, in run

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py”, line 71, in
task=lambda: _download_and_install_decks_inner(

File “C:\Users\Usuario\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py”, line 187, in _download_and_install_decks_inner
raise exceptions[0]

1322529746.gui.exceptions.DeckDownloadAndInstallError: Error while downloading and installing deck e77aedfe-a636-40e2-8169-2fce2673187e: AnkiHub request exception: HTTPSConnectionPool(host=‘ankihub.s3.amazonaws.com’, port=443): Max retries exceeded with url: /deck_e77aedfe-a636-40e2-8169-2fce2673187e_notes.csv.gz?response-content-disposition=attachment&AWSAccessKeyId=AKIASSGURO7AU2A7QZOX&Signature=yD9YBa2bc%2FqmnnNAMiic%2Fzmoo2g%3D&Expires=1742156671 (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)’)))

Try this fix: Trouble logging into AnkiHub - #14 by abdo.nh

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I did the process 3 times and it still doesnt work. My laptop has windows 10 home 22H2, is that maybe the issue? And if so, is there any other solution? because my laptop starts being defectuous when i upgrade it to windows 11.

@abdo.nh

I just opened Anki again and it worked, the Anking Deck is finally there. Thank you for your help!

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