Uploading new cards: "Notes that don't exist on Ankihub" error

🐛 Bug
1

I am probably missing something but I have new cards that I imported into my deck which I am trying to push to the ankihub deck. I am getting the bulk suggestion summary “Failed to submit suggestions for 65 note(s)” (which is all the new notes). The pop up says “Notes that don’t exist on AnkiHub (65):” but I guess none of them should exist because they’re new cards.

If the cards were already uploaded I would expect it to say “Notes without changes (65):” but that is not the case so they must be failing to upload.

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Help!

2

Can you go to AnkiHub > Help > Upload logs and post the filename shown?

3

ankihub_addon_logs_7a857_1723415756.log

4

~Bump

5

The add-on must be recognizing those new notes as existing notes for some reason. I’ll need to take a look at your database. Can you try AnkiHub > Help > Upload logs and data this time?

6

Here it is: ankihub_addon_debug_info_7a857_1723757877.zip

I ended up just force pushing my deck to ankihub.

7

I noticed some relevant notes (example: 1722114696612) were deleted recently by you: Sign In

Are you trying to suggest them again as new notes?

8

Hm, I see that must have been what happened. These were notes that a user asked me to add. I had not realized they were the same notes I had deleted in an earlier edit. So what must have happened is I deleted those notes, the user asked me to add them as they were deleted which then created this error.

9

@stumphickory Can you try this and let me whether it makes a difference?

  1. Take a backup of your deck.
  2. Use the AnkiHub > Reset all local changes to a deck option in the brower.

@ProductTeam I think the issue is caused by the local AnkiHub database containing deleted notes.

11

I reset all local changes to the deck which deleted the notes but then when I added the file with the notes, I got the same error. It must be something to do with the apkg itself?

Here is the apkg for the glitched notes:

12

To confirm this is related to your local AnkiHub database, can you try this?

  1. Create a new Anki profile.
  2. Log in to your AnkiHub account there and sync.
  3. Import the apkg and try to suggest some problematic note there.