I removed some of my personal subdecks over a week ago (all cards were still within Anking) and every time I would go to sync, it would give me the option to upload to Anking or download Anking. I was clicking upload to (since I had made changes), but my progress wasnât showing up on my phone, so I chose download one time. Now, itâs saying I havenât had any reviews for the past 10 days and all my suspended cards are now unsuspended. Is there any way to fix this?
Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.
You can also find answers to common questions in our FAQ and Docs.
Thinking
Search
Found 0 results for âtags:official 10 days of progress lost after syncing order:latest max_posts:10 status:openâ
What likely happened is that when you chose Download, Anki replaced your local collection (with the last 10 days of work + suspensions) with the older copy on AnkiWeb. That:
- Wiped out the review history from the last ~10 days
- Reverted the state of your cards (including suspended vs. unsuspended) to whatever was on AnkiWeb at that time
Unfortunately, a oneâway Download sync is essentially a restore from backup: local changes that werenât already on AnkiWeb are overwritten.
1. Check for automatic backups on your computer
Your best chance is to restore from a backup that still has your recent progress.
On Anki Desktop:
- Go to File â Switch Profile.
- Click the gear icon next to your profile â Open Backup.
- Or: File â Import and look for
.colpkgbackups in your Anki folder.
- Or: File â Import and look for
- Look for a backup from before you clicked Download (ideally yesterday or a few days ago).
- Restore that backup and confirm your progress/suspensions look right.
- Once youâre happy, Sync and choose Upload to AnkiWeb so that your âgoodâ collection becomes the new master.
- Then sync your phone and choose Download there.
If you donât see a suitable backup, check your systemâs recycle bin / Time Machine / other backups in case you manually exported a .apkg or .colpkg earlier.
2. About AnkiHub / AnKing side
Since your cards are all within AnKing and youâre using AnkiHub:
- AnkiHub mainly tracks note content and tags, not your review history or which cards are suspended.
- The loss of 10 days of reviews and suspensions is handled through Ankiâs backups & sync, not AnkiHub.
- Once you restore the right backup and sync with AnkiWeb, you can then:
- Open the AnkiHub add-on
- Make sure youâre still subscribed and Download Updates if needed
(this should not affect your review history if youâre restoring from backup first).
3. If you canât find a good backup
If thereâs no backup from before the bad Download:
- There is unfortunately no way to reconstruct those 10 days of review logs.
- You can reâsuspend cards manually (using search by tag / deck to speed things up).
- Going forward, itâs a good idea to:
- Let Anki keep multiple automatic backups (Tools â Preferences â Backups).
- Occasionally do File â Export â Collection (.colpkg) as an extra manual backup, especially before big changes or confusing sync prompts.
If youâd like, reply with:
- Which device is your main studying device (Windows/Mac?),
- What you see under Open Backup (dates / how far they go back),
and I can walk you stepâbyâstep through choosing the safest backup and syncing everything back in the correct order with AnkiHub.
Hello,
I would be happy to help. 
You can always restore from a local backup, which Anki makes periodically multiple times per day:
âRevert to backupâ here should bring up whichever backups Anki has made for you
Please let me know if that answers your question, and if thereâs anything else I can help with.