AI Chatbot keeps opening my browser

My anki & the panel stuff was working fine and all of a sudden it started glitching. First it was just the AI Chatbot – when I clicked it, it opened a new tab or window in my browser. Then when I finished using it and try to do anki with my remote, it wouldn’t work. Once I moved on to another card, the AI Chatbot would open a new tab and my remote would try to ‘type’ in there instead of work for anki.

Now, even the B&B/FA do that too-- they just open in the browser & it messes with the anki remote being able to do its job in Anki. I quite the browser (Safari) thinking that would force the feature to only open in Anki but that made my browser open still. I tried keeping the panel open & it will show me a ‘coming soon’ for B&B and never switched to the FA or AI Bot (they just open in the browser again)

I tried to find settings to fix this put didn’t see anything and I hadn’t messed with anything when it started happening … I was just using them more often but as I normally had in the past.

What’s your Anki version? Can you use Help > About > Copy Debug Info and paste the text here? Can you also check for add-on updates from Tools > Add-ons > Check for Updates?

Hey!:slight_smile:

yeah, there’s no updated available at the moment &
Debug Info:
Anki 25.02.5 (29192d15) (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.5-arm64-arm-64bit

===Add-ons (active)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
AnKing Note Types Easy Customization [‘952691989’, 2025-05-13T17:08, ‘None’, mod]
AnkiHub [‘1322529746’, 2025-06-06T08:38, ‘None’, ‘’]
Contanki - Controller Support for Anki beta [‘1898790263’, 2024-02-29T17:22, ‘v1.0.2’, ‘’]
Edit Field During Review Cloze [‘385888438’, 2025-04-20T06:34, ‘6.22’, mod]
Export Anki to PDF [‘1442112168’, 2025-06-22T06:47, ‘None’, ‘’]
Export Deck to HTML and Print to PDF [‘266464821’, 2022-05-24T22:23, ‘None’, ‘’]
Find cards from UWorld test Updated [‘1939527074’, 2025-01-26T20:54, ‘None’, ‘’]
Google Doc Decks Remote Decks [‘924929499’, 2024-05-04T18:58, ‘None’, ‘’]
Image Occlusion Enhanced [‘1374772155’, 2022-04-09T00:15, ‘None’, ‘’]
Quizlet to Anki 21 Importer with audio support [‘1362209126’, 2025-03-13T00:51, ‘None’, ‘’]
Review Heatmap [‘1771074083’, 2022-06-29T18:43, ‘None’, ‘’]
Special Fields [‘1102281552’, 2025-02-25T05:07, ‘None’, mod]
The KING of Study Timers [‘907028815’, 2025-01-27T14:39, ‘None’, ‘’]
UWorld to Filtered Decks [‘231059189’, 2023-01-16T13:35, ‘None’, mod]
UWorld2Anki [‘271205340’, 2024-01-02T19:06, ‘None’, mod]

===IDs of active AnkiWeb add-ons===
1102281552 1322529746 1362209126 1374772155 1442112168 1771074083 1898790263 1939527074 231059189 266464821 271205340 385888438 907028815 924929499 952691989

===Add-ons (inactive)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
AMBOSS add-on [‘0amboss_addon’, 2024-08-05T07:24, ‘None’, mod]

1 Like

I can reproduce the issue. We’ll look into it.

1 Like

thank you!