Anki says I am not subscribed but I know that I am

I am using the AnKing MCAT deck and I subscribed yesterday but now anki says that I am not subscribed. I checked my credit card payments and i know that I am paying. I checked my subscription on ankihub and it says that i am subscribed yet Anki keeps asking me for a subscription. I tried reopening anki and uninstalling then reinstalling the add-on but nothing seems to work. Can i get some help?

me. too

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Same with me; I checked on ankihub and I paid for the yearly subscription, and it was working earlier today. Now when I try to sync it says the action I’m trying to perform requires an active subscription… very frustrating.

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Hello,

We are currently investigating an issue regarding active subscription status.

We will update you in due time, thank you for your patience

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We have just uploaded a fix to solve the sync and memberships problem. Thank you for informing us about the issue, and we apologize for the inconvenience.

Thank you again for your patience, and please let us know if you have any problems. :pray: :sparkles:

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