Ankihub Lifetime Purchase Receipt Not Appearing

🙋 Support
1

Dear Ankihub team,

I have paid for the lifetime subscription to AnkiHub, yet my account shows no invoices and the email I provided at checkout did not receive a receipt. I need to provide a receipt for an application for reimbursement. Could a receipt be sent to me at my account email address, and my account updated to reflect that I purchased the lifetime membership?

Thank you.

3

Thank you for notifying us! I have notified the developers of this issue and they will be with you shortly!

Thank you for your patience :slightly_smiling_face:

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4

Hi @ks4321,

Lifetime purchases do not show up in the membership portal because it is not a “subscription,” (it’s just a single payment).

I just sent a receipt.

Thanks for your support and let us know if you have any other questions! :smile:

1 Like
6

Thank you for the help!

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