I need to help with an issue related to AnkiHub where the user is experiencing problems with the AnKing deck showing 0 cards and network errors. Let me search for relevant information first.
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Reading: 🙋 Getting Help
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AnKing Shows 0 Cards Issue and Network Error
Hi Stemcellguy, welcome to the AnkiHub community! I understand you’re experiencing two issues with the AnKing deck:
- Your AnKing deck shows 0 cards but you can see them in the browse window
- You’re encountering a network error
The 0 Cards Issue
This is actually normal behavior for AnKing decks. When you first install the AnKing Step deck, all cards are suspended by default. That’s why you see 0 cards in your main screen but can view them when browsing.
To start using these cards:
- Go to Browse
- On the left-hand side, navigate to Tags
- Find the tag you want to study (for example, #AK_Step1_V12)
- Select cards you want to study
- Right-click → Toggle suspend
After unsuspending cards, they’ll appear on your main Anki screen ready for review.
Network Error
Regarding the network error, this could be related to:
- Internet connectivity issues
- AnkiHub synchronization problems
- AnkiHub server status
To troubleshoot:
- Check your internet connection
- Make sure your AnkiHub add-on is up to date
- Try restarting Anki
- If the issue persists, you might want to provide more details about the specific error message you’re seeing
If you could share a screenshot of the network error, that would help us diagnose the issue more accurately.
For more detailed guidance on getting started with the AnKing deck, I recommend checking out this tutorial.
Let me know if this helps or if you have any other questions!