AnkiKing deck has zero cards although I followed step by step the tutorial video and suspended the cards

🙋 Support
1

The category for general support questions related to using AnkiHub.
AnkiKing deck has zero cards although I followed step by step the tutorial video and suspended the cards.
It shows that the deck is suspended and once I go back to the deck, I have 100 cards but when I click on the to start studying, it shows as zero
Things not to ask about here:

Please include supporting information and documents such as screenshots, recordings, etc.

2

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

CleanShot 2024-09-29 at 08.56.43@2x
CleanShot 2024-09-29 at 08.56.43@2x2118Ă—1412 423 KB

3

I’ll help you troubleshoot your issue with the AnkiKing deck showing zero cards when trying to study. Let me search for some relevant information to assist you.

Search

Found 5 results for 'tags:official suspended cards zero study deck status:public'

I see that you’re having an issue with the AnKing deck showing zero cards when you try to study, even though you can see 100 cards in the deck browser. This is actually a common issue with the AnKing deck and it’s related to card suspension.

Why This Is Happening

Based on the information in our community, this is normal behavior when working with the AnKing deck. When you first install the AnKing deck, all cards are suspended by default, which is why you’re seeing zero cards available for study.

How to Fix This

According to our FAQ on this exact issue:

  1. Go to the Browse section in Anki
  2. On the left-hand side, navigate to the Tags section
  3. Find the tag you want to study (for example, #AK_Step1_V12)
  4. Select the cards you want to unsuspend
  5. Right-click and choose Unsuspend Cards

Make sure you’re in “Cards” view rather than “Notes” view when browsing. You can check this by looking at the toggle in the browser window.

Additional Troubleshooting

If you’re still having issues after unsuspending cards:

  1. Make sure you’re viewing “Cards” rather than “Notes” in the browser (there’s a toggle for this)
  2. Check if you have any filters active in your browser that might be hiding cards
  3. Verify that you’ve actually unsuspended the cards you want to study (suspended cards have a different color in the browser)

Would you be able to share a screenshot of your browser window when you’re looking at the AnKing deck? This would help us troubleshoot more effectively.

4

Hello,

I would be happy to help. :slight_smile:

It sounds like you may have an issue with your local settings, though it is normal for the deck to start out with the cards suspended.

I would give this tutorial a shot first: How to Get Started Studying

Give that a shot, let me know how you fare, and we’ll go from there and hopefully we can get you squared away. :slight_smile:

1 Like
5

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.