Followed all steps but AnKing Sync brings No Cards

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The category for general support questions related to using AnkiHub.

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I’ll help you with your AnkiHub sync issue. Let me search for relevant information that might address your problem.

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Reading: đź‘‘ Downloading the AnKing Step Deck

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Reading: Why does my AnKing Step Deck have 0 cards?

Troubleshooting Your AnKing Sync Issue

Hi Soobeener,

It’s common to see “0 cards” after installing the AnKing deck through AnkiHub. This doesn’t mean there’s an error - it just means the cards are suspended by default! Here’s how to fix it:

Why You’re Seeing No Cards

The AnKing deck is designed with all cards initially suspended. This is intentional so users can selectively unsuspend cards as they study specific topics rather than being overwhelmed with thousands of cards at once.

How to Access Your Cards

  1. Go to Browse mode in Anki
  2. Click on Tags in the left sidebar
  3. Look for the tag #AK_Step1_V12 (assuming you’re using the Step 1 deck)
  4. Select the cards you want to study (click one card, then use Ctrl+A to select all or select specific ones)
  5. Right-click → Toggle Suspend to make the cards active

Confirming Your Installation Worked

When you go to the Browse section and look at Tags, you should see tags like #AK_Step1_V12 or #AK_Step2_V12 depending on which deck you subscribed to. If you don’t see these tags, try the following:

  1. Go to the AnkiHub add-on menu
  2. Click “Reset All Local Changes”
  3. Sync again with AnkiHub

Starting Your Studies

The recommended way to use the AnKing deck is to unsuspend cards related to topics you’re currently studying:

  • If using a specific resource (like Boards & Beyond or Pathoma), find the related tag
  • Unsuspend only those cards
  • After completing those, move to the next topic

Additional Resources

For a visual guide on getting started with the AnKing deck, check out these resources:

Let me know if you have any other questions or if you’ve tried these steps and are still encountering issues!

3

Hello, :slight_smile:

It looks like the AI bot covered the likely solution/s to your inquiry, though please let us know if you still have any questions after double-checking those items. :mending_heart:

4

I already looked. I only have 7 total cards in all of AnKing

Screenshot 2025-10-01 at 9.33.45 AM
Screenshot 2025-10-01 at 9.33.45 AM808Ă—724 105 KB

5

The first time I synced, it took a long time and I saw it pull 43,000-ish cards but none showed up once the syncing was done. I went to sleep and now this morning I synced, and it pulled in 7 cards.

6

I just redid the sync and it worked, so not sure what happened. It’s solved now.

7

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